serving homeless library users

Black Angora cat
From The Angora cat : how to breed, train and keep it / edited by Robert Kent James (1898)

52nd chat, Tuesday February 16 2016: serving homeless library users

Moderated by @GinaMurrell1
Storify (pdf, html) by @oksveta

Suggested readings:

Discussion questions:

  • Q1. Does your library offer support services/outreach to homeless patrons?
  • Q2. Does your library have policies that prohibit behaviors often associated with homelessness?
  • Q3. What kind of staff training, if any, does the library provide in serving homeless patrons?
  • Q4. What role should the library have in providing support services to homeless patrons?
  • Q5. What can libraries do to better serve homeless patrons?