by
Mon, Jul 24 2017 20:04:03

#critlib chat: net neutrality

This chat is based around net neutrality, primarily focusing on the context of recent governmental decisions/stances and organizational responses regarding net neutrality laws, with net neutrality literacy and net neutrality education being primary themes/talking points. The goal of this chat is to show what libraries are actively doing and thinking now, and what next steps are needed to follow-up on these issues.

  1. For more information and a list of resources, visit  http://critlib.org/net-neutrality-chat/ …
  2. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    Hello #critlib! We'll be getting started with our #NetNeutrality conversation in 15 mins. More info here:  http://critlib.org/net-neutrality-chat/ …
    Mon, Jul 24 2017 17:45:50
  3. mfgaede
    Franny Gaede@mfgaede
    Hi all & welcome to #critlib #NetNeutrality. I’m Franny, one of today’s mods, here with @bembrarian. Let’s get started with introductions!
    Mon, Jul 24 2017 18:00:46
  4. mfgaede
    Franny Gaede@mfgaede
    If you would like to participate in today’s #critlib chat but would prefer to do so anonymously, check out the relay  http://bit.ly/2vTaeq7 
    Mon, Jul 24 2017 18:05:05

  5. Introductions

  6. CurtisTenney
    Curtis Tenney@CurtisTenney
    I'll be lurking in #CritLib #NetNeutrality today. very much looking forward to the convo
    Mon, Jul 24 2017 17:58:08
  7. mfgaede
    Franny Gaede@mfgaede
    Hi #critlib! I’m Franny Gaede, Scholarly Communication Librarian @ButlerLib in Indianapolis. I’m one of your moderators today. #intro
    Mon, Jul 24 2017 18:02:16
  8. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @mfgaede Greetings, #critlib! In addition to co-moderating today, I'm a faculty librarian at Lake Washington Institute of Technology!
    Mon, Jul 24 2017 18:01:50
  9. katkimbell
    Kat Bell@katkimbell
    Hey #critlib, I'm Kat from the DC-area. I grew up going to the ballet where @mfgaede works!
    Mon, Jul 24 2017 18:03:39
  10. maxgbowman
    Max Bowman@maxgbowman
    I'll be lurking today #critlib #netneutrality looking forward to this conversation. Oh, and academic librarian in Virginia 🙋‍♂️
    Mon, Jul 24 2017 18:03:43
  11. zinelib
    Jenna Freedman@zinelib
    Hi there #NetNeutrality #critlib! I'm poking my head in and out of today's chat from Morningside Heights, NYC. Office temp: scarf & hat.
    Mon, Jul 24 2017 18:04:12
  12. Infinity_Dots
    Kate Kitchens@Infinity_Dots
    I'm Kate: reference & instruction librarian at University of Dubuque in majestic Iowa. Mostly lurking today Thanks for moderating! #critlib
    Mon, Jul 24 2017 18:04:15
  13. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    .@kittyBBQ here tweeting for LLAMA New Professionals Community of Practice. We help stdnts & newbies gain ldrshp&mgmt skills #critlib  https://twitter.com/mfgaede/status/889545911470362624 …
    Mon, Jul 24 2017 18:04:29
  14. lisahubbell
    Lisa Hubbell@lisahubbell
    Hi #critlib Academic librarian in California.
    Mon, Jul 24 2017 18:05:12
  15. infomartian
    Diana Bowers-Smith@infomartian
    Hi #critlib! Diana at Brooklyn Public Library lurking on today's #NetNeutrality chat.
    Mon, Jul 24 2017 18:05:35
  16. tschultz0
    Teresa Schultz@tschultz0
    Hey, I'm Teresa, scholarly communication librarian at UNR. Likely lurking. #critlib
    Mon, Jul 24 2017 18:05:21
  17. librarianmegs
    Meghan Dowell@librarianmegs
    Hi #NetNeutrality #critlib! I'm an academic librarian who will be popping in and out of today's chat.
    Mon, Jul 24 2017 18:06:34
  18. zoh_zoh
    Zoe Fisher@zoh_zoh
    Hello from Denver, #critlib! I'm Zoe, a redheaded academic librarian currently observing my last day as a 30-year-old.
    Mon, Jul 24 2017 18:07:35
  19. gnomadlibrarian
    liz chenevey@gnomadlibrarian
    Hi #critlib! I'm the Outreach Coordinator at an academic lib in VA. Mainly lurking & learning today!
    Mon, Jul 24 2017 18:08:54
  20. olgrmac
    Olivia MacIsaac@olgrmac
    Hi #critlib! I'm Olivia, Scholarly Communication Associate @ButlerLib! I'll be lurking during today's chat on #NetNeutrality
    Mon, Jul 24 2017 18:09:14

  21. Q1. How does net neutrality relate to equity and how is it a social justice issue?

  22. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    A note for new #critlib folks, please use the prefix A1, A2, etc when responding to the questions! We'll get started with Q1 in a moment.
    Mon, Jul 24 2017 18:06:20
  23. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    Here we go! Q1. How does net neutrality relate to equity and how is it a social justice issue? #critlib
    Mon, Jul 24 2017 18:07:22
  24. zoh_zoh
    Zoe Fisher@zoh_zoh
    A1 bc no one should be relegated to re-living that scene in "Hackers" where they marvel at a 28.8bps modem #critlib
    Mon, Jul 24 2017 18:10:48
  25. zoh_zoh
    Zoe Fisher@zoh_zoh
    A1 on a more serious note, Internet-based info whether it's cat videos or recipes or Twitter should be equally available to folks. #critlib
    Mon, Jul 24 2017 18:12:08
  26. katkimbell
    Kat Bell@katkimbell
    A1 #netneutrality ensures equal treatment of all internet content, ISPs can't slow/increase speeds just cause #critlib
    Mon, Jul 24 2017 18:12:22
  27. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    A1. Personally I'm concerned w/ the issue of access, and how that connects to literacy. Throttle speeds, charge more = less access #critlib  https://twitter.com/bembrarian/status/889547569302560768 …
    Mon, Jul 24 2017 18:12:25
  28. mfgaede
    Franny Gaede@mfgaede
    A1 When ISPs start interfering w connections to content, that becomes an uncomfortable proposition. Who chooses? What’s privileged? #critlib
    Mon, Jul 24 2017 18:12:36
  29. Infinity_Dots
    Kate Kitchens@Infinity_Dots
    A1 It provides another outlet for corrupt people in power to widen the opportunity gap #critlib #NetNeutrality
    Mon, Jul 24 2017 18:12:41
  30. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    A1: Access to info should be available to everyone. Limiting internet is like limiting book access. Knowledge is power #critlib ~@kittyBBQ
    Mon, Jul 24 2017 18:13:44
  31. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    A1 continued: Charging for faster speeds leave those in poverty unable to "google that" to solve easy probs like those w/ $ can #critlib
    Mon, Jul 24 2017 18:16:06
  32. zoh_zoh
    Zoe Fisher@zoh_zoh
    A1 I'm not always on board with ALA statements, but this connects #netneutrality to intellectual freedom. #critlib  http://www.ala.org/advocacy/telecom/netneutrality …
    Mon, Jul 24 2017 18:13:59
  33. mfgaede
    Franny Gaede@mfgaede
    A1 If we end up subscribing to tiers of Internet like cable, how do those tiers get established? Opaque processes driven by $$ #critlib
    Mon, Jul 24 2017 18:14:05
  34. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    There are already issues of slow speeds, monopolization of networks/infrastructure with ISPs, and restriction on content. #critlib
    Mon, Jul 24 2017 18:14:07
  35. CurtisTenney
    Curtis Tenney@CurtisTenney
    A1 - #NetNeutrality is essential for greater equity and successes in social justice, especially in FAIR access #critlib
    Mon, Jul 24 2017 18:14:17
  36. infomartian
    Diana Bowers-Smith@infomartian
    A1 Lack of #NetNeutrality stifles innovation. not only blocks access to certain content/services but prevents their creation #critlib
    Mon, Jul 24 2017 18:14:19
  37. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @infomartian Agreed. Creativity is at a very good space right now with so many platforms available for creating content. They are all at risk. #critlib
    Mon, Jul 24 2017 18:16:29
  38. librarianmegs
    Meghan Dowell@librarianmegs
    A1: the cost of internet is high enough (even from pub. libs) increasing fees or privileging information prevents equitable access #critlib
    Mon, Jul 24 2017 18:15:00
  39. mfgaede
    Franny Gaede@mfgaede
    @librarianmegs Important point! "Free" has hidden costs.
    Mon, Jul 24 2017 18:17:25
  40. mfgaede
    Franny Gaede@mfgaede
    A1 We already have a major problems w a broadband gap, add in artificial throttling? Yikes #critlib
    Mon, Jul 24 2017 18:15:03
  41. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    Smart throttling, algorithmic assessment of use. All very dystopian. A1 #critlib  https://twitter.com/mfgaede/status/889549504592187392 …
    Mon, Jul 24 2017 18:17:24
  42. infomartian
    Diana Bowers-Smith@infomartian
    A1 Without #NetNeutrality, big corporations are favored, and the digital divide will only increase. #critlib
    Mon, Jul 24 2017 18:15:20
  43. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    This could easily become a norm that extends to our vendors . . . different packages from ProQuest, for example, based on speed. #critlib  https://twitter.com/LLAMA_NewPros/status/889549767063343105 …
    Mon, Jul 24 2017 18:17:59
  44. CurtisTenney
    Curtis Tenney@CurtisTenney
    A1 - The Internet Should not Have Defined Lanes of Access #NetNeutrality #critlib
    Mon, Jul 24 2017 18:15:27
  45. violetbfox
    Violet Fox@violetbfox
    #critlib A1. #NetNeutrality battle continues fight against corporate media conglomeration. Addresses right to control who tells your story.
    Mon, Jul 24 2017 18:15:52
  46. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    I imagine who becomes newly silenced, who becomes further silenced thru a systemic abandonment of access #critlib  https://twitter.com/violetbfox/status/889549942691430401 …
    Mon, Jul 24 2017 18:19:44
  47. mfgaede
    Franny Gaede@mfgaede
    A1 This is a future we need to work to prevent:  http://jointhefastlane.com/  #critlib
    Mon, Jul 24 2017 18:18:39
  48. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    @mfgaede That website is scary. #critlib
    Mon, Jul 24 2017 18:20:23
  49. mfgaede
    Franny Gaede@mfgaede
    A1 And we know this will come packaged as consumer convenience, save on content/speed/bandwidth you're not using #critlib
    Mon, Jul 24 2017 18:19:41
  50. mfgaede
    Franny Gaede@mfgaede
    See Comcast, "net neutrality supporters":  http://corporate.comcast.com/comcast-voices/on-the-internet-day-of-action-comcast-supports-net-neutrality …
    Mon, Jul 24 2017 18:22:14
  51. infomartian
    Diana Bowers-Smith@infomartian
    @mfgaede "premium, curated experience"=elitist, expensive, and inaccessible to most. #critlib #NetNeutrality
    Mon, Jul 24 2017 18:21:31

  52. Q2. What is/should be libraries/library workers’ role(s) in the conversation about net neutrality?

  53. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    Let's continue with Q2! What is/should be libraries/library workers’ role(s) in the conversation about net neutrality? #critlib
    Mon, Jul 24 2017 18:20:23
  54. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    A2: Closest to home &on daily basis is to make it easy for the public to use a computer with internet access or access the wifi. #critlib
    Mon, Jul 24 2017 18:22:27
  55. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @LLAMA_NewPros This is important. I also think we should be very open about #NetNeutrality issues, including any incoming connectivity changes. #critlib
    Mon, Jul 24 2017 18:24:14
  56. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @LLAMA_NewPros Establishing a convo with IT so you get updates as they get updates. Otherwise, you might not know when "it" happens. #critlib
    Mon, Jul 24 2017 18:25:12
  57. violetbfox
    Violet Fox@violetbfox
    #critlib A2. Education, of course. Putting the issue in context so people understand what is at stake and how it affects them.
    Mon, Jul 24 2017 18:23:31
  58. violetbfox
    Violet Fox@violetbfox
    #critlib A2 (cont). And how net neutrality affects us! Changes will affect GLAM ability to provide access to cultural heritage.
    Mon, Jul 24 2017 18:26:33
  59. infomartian
    Diana Bowers-Smith@infomartian
    A2 On a basic level, information. Educate patrons abt the issue. Communicate how they can make their voices heard. #critlib #NetNeutrality  https://twitter.com/bembrarian/status/889550847260209152 …
    Mon, Jul 24 2017 18:24:10
  60. katkimbell
    Kat Bell@katkimbell
    A2 Understand how #netneutrality is linked to access to information, help educate our communities, and advocate for equality #critlib
    Mon, Jul 24 2017 18:24:51
  61. infomartian
    Diana Bowers-Smith@infomartian
    A2 We should also be making our voices heard. Advocate, organize, protest, petition. #critlib #NetNeutrality
    Mon, Jul 24 2017 18:25:13
  62. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @infomartian A2 Further evidence that librarians cannot be neutral? #critlib
    Mon, Jul 24 2017 18:26:03
  63. infomartian
    Diana Bowers-Smith@infomartian
    absolutely. #critlib  https://twitter.com/bembrarian/status/889552272186900480 …
    Mon, Jul 24 2017 18:27:01
  64. CurtisTenney
    Curtis Tenney@CurtisTenney
    A2 - Advocate for #NetNeutrality Information Professionals have a privileged role to articulate and champion #critlib
    Mon, Jul 24 2017 18:25:43
  65. infomartian
    Diana Bowers-Smith@infomartian
    yes. and an understanding of privilege and how it functions is also key to this conversation. #critlib #NetNeutrality  https://twitter.com/CurtisTenney/status/889552186962784256 …
    Mon, Jul 24 2017 18:29:05
  66. mfgaede
    Franny Gaede@mfgaede
    A2 Lots of jargon tied up in #NetNeutrality discussions, need to decode and make relevant to all. Because it is relevant to all. #critlib
    Mon, Jul 24 2017 18:26:49
  67. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @mfgaede This reminds me of Chinese students I taught last quarter, who were very well informed about access issues in China. #critlib
    Mon, Jul 24 2017 18:29:49
  68. zoh_zoh
    Zoe Fisher@zoh_zoh
    A2 as an #infolit librarian, I think it's important to teach abt *information* (including the Internet!) -- not just lib resources. #critlib
    Mon, Jul 24 2017 18:27:37
  69. zoh_zoh
    Zoe Fisher@zoh_zoh
    A2 so for me, #NetNeutrality is an #infolit topic as well--students need to understand how the Internet works in order to use it. #critlib
    Mon, Jul 24 2017 18:28:19
  70. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @zoh_zoh Do you pull Internet/communications policy/governance into your instruction? If so, I'd love to know more! #critlib
    Mon, Jul 24 2017 18:28:40
  71. zoh_zoh
    Zoe Fisher@zoh_zoh
    @bembrarian I haven't done so recently--most of my in-class convos have been focused on how Google works and algorithm bias. Always more to do! #critlib
    Mon, Jul 24 2017 18:29:17
  72. mfgaede
    Franny Gaede@mfgaede
    @zoh_zoh Yes! So important! Love to have discussions about how search engines work and return results. Understanding processes at the core.
    Mon, Jul 24 2017 18:29:19
  73. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @zoh_zoh That is a start! It might be cool to deconstruct the ISP your school uses, to your students, focusing on bandwith, etc. #critlib
    Mon, Jul 24 2017 18:30:33
  74. mfgaede
    Franny Gaede@mfgaede
    A2 I'm interested in connecting to discussions about algorithmic neutrality - different kinds of infrastructure, but similar issues #critlib
    Mon, Jul 24 2017 18:28:49
  75. zinelib
    Jenna Freedman@zinelib
    "Neutrality." lol  https://twitter.com/mfgaede/status/889552968554622977 …
    Mon, Jul 24 2017 18:30:30
  76. mfgaede
    Franny Gaede@mfgaede
    @zinelib I feel like a day doesn't go by when I don't rec @mreidsma's  https://matthew.reidsrow.com/articles/173  & @safiyanoble's amazing work! Can't wait for her book
    Mon, Jul 24 2017 18:32:23
  77. violetbfox
    Violet Fox@violetbfox
    @mfgaede Terminology there is a challenge. Striving to point out algorithms will never be neutral, but fighting for ideal of net neutrality. #critlib
    Mon, Jul 24 2017 18:32:39
  78. mfgaede
    Franny Gaede@mfgaede
    @violetbfox Yes! & didn't mean to imply algorithms are neutral -- but another kind of infrastructure affected by issues of privilege & justice
    Mon, Jul 24 2017 18:34:18
  79. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @violetbfox @mfgaede Sadly, chillingly, makes me think of the next line of librarians, who will be trained in AI/algorithms. Will they stay neutral? #critlib
    Mon, Jul 24 2017 18:35:26

  80. Q3. What are effective resources for exploring/explaining net neutrality that have you have successfully shared in your library?

  81. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    Q3. What are effective resources for exploring/explaining net neutrality that have you have successfully shared in your library? #critlib
    Mon, Jul 24 2017 18:30:58
  82. zoh_zoh
    Zoe Fisher@zoh_zoh
    A3 I'll be honest that I don't have a good answer here-I feel like I really fumble in my explanation sometimes. Love to hear ideas! #critlib
    Mon, Jul 24 2017 18:32:13
  83. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    I'm finding myself in this same camp. Also open to ideas! 🤗 #critlib  https://twitter.com/zoh_zoh/status/889553825861906432 …
    Mon, Jul 24 2017 18:34:10
  84. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    A3. I wonder about LibGuides, the digital items linked on the #critlib site, and handouts--what's most effective?  https://twitter.com/bembrarian/status/889553508944535552 …
    Mon, Jul 24 2017 18:33:39
  85. CurtisTenney
    Curtis Tenney@CurtisTenney
    A3 - No specifics here, but I suspect exploring issues in ways that are relevant/timely and participatory #NetNeutrality #critlib
    Mon, Jul 24 2017 18:34:55
  86. infomartian
    Diana Bowers-Smith@infomartian
    A3 I can't say much on this but want to give a shoutout to @InfAgit and the great workshops and programs at the @BKLYN_IC #critlib
    Mon, Jul 24 2017 18:34:55
  87. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @infomartian @InfAgit @BKLYN_IC Oh, thanks for the shout! @InfAgit, do you have open materials on your workshops/programs? Would love to adapt. #critlib
    Mon, Jul 24 2017 18:36:30
  88. mfgaede
    Franny Gaede@mfgaede
    A3 The website I linked earlier ( http://jointhefastlane.com/ ) gets the point across chillingly to anyone who's paid a cable bill #critlib
    Mon, Jul 24 2017 18:36:07
  89. elotroalex
    Alex Gil@elotroalex
    @bembrarian A3: at our Studio we usually rely on @mozilla for net neutrality and a host of other issues #critlib
    Mon, Jul 24 2017 18:37:15
  90. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @elotroalex @mozilla @mozilla is great. A lot of my school's students intentionally use Firefox because of Mozilla's commitments to this advocacy. #critlib
    Mon, Jul 24 2017 18:39:01
  91. elotroalex
    Alex Gil@elotroalex
    @bembrarian @mozilla Absolutely. Here's a great place to start for folks new to @mozila advocacy:  https://advocacy.mozilla.org/en-US  #critlib
    Mon, Jul 24 2017 18:39:51
  92. mfgaede
    Franny Gaede@mfgaede
    I thought the Battle for the Net web hub did a good job bringing together resources for learning & advocacy  https://www.battleforthenet.com  #critlib
    Mon, Jul 24 2017 18:38:10
  93. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @mfgaede Yes! And it was certainly very popular a couple of weeks ago during the national digital protest. #critlib #netneutrality
    Mon, Jul 24 2017 18:39:52
  94. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    @mfgaede Thanks for this! #critlib
    Mon, Jul 24 2017 18:42:26
  95. lisahubbell
    Lisa Hubbell@lisahubbell
    @CurtisTenney A3. John Oliver, Cory Doctorow &  http://eff.org  are good resources. #NetNeutrality #critlib
    Mon, Jul 24 2017 18:40:01
  96. A3 Unlike the Vox video linked in chat resources, John Oliver's videos are long, but maybe my faves  https://www.youtube.com/watch?v=92vuuZt7wak … #critlib
    Franny Gaede@mfgaede
    ·
    Mon, Jul 24 2017 18:40:26

  97. Q4. How do you balance providing service, using patron data for better service, and protecting users’ privacy?

  98. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    And onward to Q4! How do you balance providing service, using patron data for better service, and protecting users’ privacy? #critlib
    Mon, Jul 24 2017 18:40:39
  99. violetbfox
    Violet Fox@violetbfox
    #critlib A4. Libraries don't do a good job of explaining why we're not as good as Amazon/other recommendation engines (i.e. b/c privacy).  https://twitter.com/bembrarian/status/889555948204957696 …
    Mon, Jul 24 2017 18:43:26
  100. violetbfox
    Violet Fox@violetbfox
    I suspect users think we're just not very good at our jobs, when the reality is that we take their privacy very seriously. #critlib
    Mon, Jul 24 2017 18:44:34
  101. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @violetbfox A4 I agree. We could all be a lot more transparent about the systems, products, services, we use and how they work. #critlib
    Mon, Jul 24 2017 18:44:39
  102. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @violetbfox A4 (cont) We need to be open about how patron data informs decisions that are getting made, including subscriptions to the Internet #critlib
    Mon, Jul 24 2017 18:45:13
  103. mfgaede
    Franny Gaede@mfgaede
    A4 #privacy & #netneutrality get linked together for me w FCC guidance impacting both - shifting control to ISPs/vendors #critlib
    Mon, Jul 24 2017 18:45:00
  104. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    A4: I <3 data we use to improve services for patrons. Many patrons expect data to be collected, but an opt-out option would be nice #critlib
    Mon, Jul 24 2017 18:45:28
  105. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @LLAMA_NewPros I envision a world w/o #NetNeutrality where opting out would damage our capacity to have certain access. Data = power, perhaps? #critlib
    Mon, Jul 24 2017 18:46:55
  106. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    a4 cont: I think some patrons would prefer an opt-out option, but agree w/ @bembrarian that it can damage access #critlib
    Mon, Jul 24 2017 18:50:26
  107. mfgaede
    Franny Gaede@mfgaede
    A4 As a #scholcomm person, I run into this a lot with repository vs. ResearchGate. We're not here to make $ on your personal data #critlib
    Mon, Jul 24 2017 18:46:05
  108. elotroalex
    Alex Gil@elotroalex
    A4: protect privacy 1st, then we worry about data. we have a 3 tiered system: green (open data), orange (let's talk) and red (no). #critlib
    Mon, Jul 24 2017 18:47:13
  109. elotroalex
    Alex Gil@elotroalex
    No automatic opt-in. That's a red no-no. #critlib
    Mon, Jul 24 2017 18:48:47
  110. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @elotroalex Sadly, I know that usage data does inform most of our systems (like Alma/Primo)--might not be sensitive details, but UX-related. #critlib
    Mon, Jul 24 2017 18:50:32
  111. elotroalex
    Alex Gil@elotroalex
    @bembrarian It all started when we did The Library Project:  http://spatialinformationdesignlab.org/project_sites/library/ … #critlib
    Mon, Jul 24 2017 18:51:17
  112. elotroalex
    Alex Gil@elotroalex
    @bembrarian we do UX related stuff, as long as in the green or cleared the orange. but nothing with individual users checkouts. we burn those #critlib
    Mon, Jul 24 2017 18:52:13
  113. elotroalex
    Alex Gil@elotroalex
    @bembrarian in other words, we keep totals and categorical usage, but no individual data #critlib | hope y'all keeping it clean like that elsewhere
    Mon, Jul 24 2017 18:53:22
  114. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @elotroalex We anonymize loans too; however, can't prove it's not being taken off the cloud in other spots via the vendors. #conspiracytheory #critlib
    Mon, Jul 24 2017 18:54:04
  115. elotroalex
    Alex Gil@elotroalex
    @bembrarian I bet a solid $20 vendors are keeping ALL the data. #critlib
    Mon, Jul 24 2017 18:54:49
  116. elotroalex
    Alex Gil@elotroalex
    @bembrarian vendors don't do ethical, they do legal (one hopes) and profits #critlib 💯
    Mon, Jul 24 2017 18:56:08
  117. @elotroalex @bembrarian ALL THE DATA. Sadly, you're probably right in majority of cases. #critlib pic.twitter.com/NXltdybMAs
    LLAMA New Pros@LLAMA_NewPros
    ·
    Mon, Jul 24 2017 18:56:20
  118. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @elotroalex If anything, the #NetNeutrality convo/story has raised questions of what the new face of *legal* will become. #critlib
    Mon, Jul 24 2017 18:57:02
  119. violetbfox
    Violet Fox@violetbfox
    #critlib A4 OTOH, @mmkocher was telling me abt product that doesn't provide user stats--lib can't justify purchase w/out evidence of use.
    Mon, Jul 24 2017 18:50:59
  120. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @violetbfox @mmkocher Exactly. And that will get even more grueling when throttling/tiers begin. #critlib
    Mon, Jul 24 2017 18:53:08
  121. oceanerroneous
    Andrea Hansen@oceanerroneous
    #critlib  https://twitter.com/eff/status/887472145730686976 …
    Mon, Jul 24 2017 18:50:39
  122. mfgaede
    Franny Gaede@mfgaede
    A4 This brings me back to @zoh_zoh's talk the other day abt demonstrating value without violating privacy!  https://twitter.com/zoh_zoh/status/888240712415944704 … #critlib
    Mon, Jul 24 2017 18:51:38
  123. clauersen
    Christian Lauersen@clauersen
    A4 100% transperency on how we use data and never ever break the rules #critlib
    Mon, Jul 24 2017 18:53:28
  124. clauersen
    Christian Lauersen@clauersen
    A4 also even though we don't always are as good at telling why or how we use data it's an advantage to be non-for-profit org #critlib
    Mon, Jul 24 2017 18:57:02

  125. Q5. How is data valued at your library? Do you know what your vendors do with your data? Do these factors affect vendor choice?

  126. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    And Q5: How is data valued at your library? Do you know what your vendors do with your data? Do these factors affect vendor choice? #critlib
    Mon, Jul 24 2017 18:51:33
  127. CritLib_anon
    Anonymous Critlib@CritLib_anon
    Q5 I wish my libr paid attention to how vendors collect patron data - had vendor brag abt access to individual user watch history #critlib
    Mon, Jul 24 2017 18:53:50
  128. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    That's just gross. #critlib  https://twitter.com/CritLib_anon/status/889559265047973888 …
    Mon, Jul 24 2017 18:54:47
  129. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @CritLib_anon A5 Maybe we'll get to a position requiring a Watchdog group for vendors, if one doesn't already exist in LITA/ALA/etc. #critlib #privacy
    Mon, Jul 24 2017 18:55:19
  130. mfgaede
    Franny Gaede@mfgaede
    A5 I think about the AOL data dump and how even "anonymized" search data was traced back to individuals  https://en.wikipedia.org/wiki/AOL_search_data_leak … #critlib
    Mon, Jul 24 2017 18:55:56
  131. violetbfox
    Violet Fox@violetbfox
    #critlib A4/A5. Check out ALA's Library Privacy Guidelines--great practical advice about posting policies, etc.  http://www.ala.org/advocacy/privacy/guidelines …
    Mon, Jul 24 2017 18:56:14
  132. mfgaede
    Franny Gaede@mfgaede
    A5 Back to Q2, I think we're in a privileged position as people who esp understand metadata to comment/advocate abt data collection #critlib
    Mon, Jul 24 2017 19:00:49

  133. Farewells

  134. mfgaede
    Franny Gaede@mfgaede
    Before y'all have to head out, wanted to put a call out for a Storify volunteer for today's chat! Is anyone interested? #critlib
    Mon, Jul 24 2017 18:58:12
  135. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    @mfgaede A good time to shoutout the @duckduckgo privacy newsletter, which covers similar problems w/data, browsers  https://spreadprivacy.com/privacy-newsletter/home … #critlib
    Mon, Jul 24 2017 18:59:41
  136. mfgaede
    Franny Gaede@mfgaede
    We've hit our time for #critlib #NetNeutrality! Thank y'all so much for coming and for a great conversation.
    Mon, Jul 24 2017 19:02:15
  137. infomartian
    Diana Bowers-Smith@infomartian
    I've got to sign off now. Thanks for the #NetNeutrality chat, #critlib!
    Mon, Jul 24 2017 18:58:49
  138. clauersen
    Christian Lauersen@clauersen
    Hi all, fab #critlib chat and thx for moderating @bembrarian et al. Running a calendar on library related chats:  https://christianlauersen.net/library-twitter-chats-calendar/ …
    Mon, Jul 24 2017 19:02:19
  139. clauersen
    Christian Lauersen@clauersen
    @bembrarian @mfgaede Pls ping me if I miss any #critlib chats there or if you got chat details up on your site I can link to
    Mon, Jul 24 2017 19:05:30
  140. mfgaede
    Franny Gaede@mfgaede
    @clauersen @bembrarian More information & resources available on the #critlib site, as well as upcoming chats  http://critlib.org/net-neutrality-chat/ …
    Mon, Jul 24 2017 19:07:38
  141. LLAMA_NewPros
    LLAMA New Pros@LLAMA_NewPros
    Much thanks to today's #critlib mods @mfgaede & @bembrarian! Leaving with some great resources.
    Mon, Jul 24 2017 19:03:33
  142. mfgaede
    Franny Gaede@mfgaede
    @LLAMA_NewPros @bembrarian Thanks so much for coming out and for your wonderful contributions! #critlib
    Mon, Jul 24 2017 19:04:29
  143. violetbfox
    Violet Fox@violetbfox
    @mfgaede Thanks @mfgaede & @bembrarian! Grateful for the excellent resource list--I learned a lot this week about why this is so important. #critlib
    Mon, Jul 24 2017 19:04:00
  144. bembrarian
    📚 Greg 💻 Bem 📱@bembrarian
    It's been a pleasure, #critlib. Please don't hesitate to keep conversing past the hour. Let's push things forward!  https://twitter.com/mfgaede/status/889561384224260096 …
    Mon, Jul 24 2017 19:05:08
  145. Opinions voiced in today's #critlib chat were that of @kittyBBQ! Hope to be part of more discussion in the future. Thanks y'all! pic.twitter.com/NMOVdbFIzL
    LLAMA New Pros@LLAMA_NewPros
    ·
    Mon, Jul 24 2017 19:06:26