#critlib: anti-oppressive facilitation strategies

Storify of the #critlib chat from 4/21/2015 on anti-oppressive facilitation strategies, moderated by @alyciaiclya, @captain_maybe, & @kellymce. For more information about #critlib, including past & future chats, please see: http://tinyurl.com/critlibx

  1. [The usual disclaimer: I tried to include all of Tweets from the chat and string Tweets from the same thread together as best as I could. Retweets, favorites, & tweets without the hashtag omitted on purpose. Lacunae, misreadings, or other mistakes my own.]
  2. The readings for this week are great, so I've copied them here too.
  3. * On Facilitation, Char Booth:  https://infomational.wordpress.com/2013/12/16/on-facilitation/ 
    * Anti-Oppressive Facilitation - Making Meetings Awesome for Everyone, the AORTA Collective:  http://aorta.coop/sites/default/files/ao_facilitation_resource_sheet_july_2014.pdf 
    *Calling IN - A Less Disposable Way of Holding Each Other Accountable, Ngọc Loan Trần:  http://www.blackgirldangerous.org/2013/12/calling-less-disposable-way-holding-accountable/ 
  4. Getting started with introductions!
  5. We will be talking about non-oppressive approaches to facilitation tonight. All the Qs are up on the cheatsheet. #critlib
  6. i'm rachel, an archivist in bklyn nyc, another one of the mods tonight. #critlib (#hashtagfail)
  7. Hi @kellymce, @alyciaicyla, & @captain_maybe. Thanks for moderating #critlib tonight! Jenna here, from Barnard College in NYC.
  8. hi #critlib. kyle; resident hoosier h8r, mls indiana university; really just kinda lurking tonight. I do love the Tran piece tho.
  9. Hi! I'm Gina. I work as Project Coordinator for the Oregon Digital Newspaper Program (ODNP) at the University of Oregon. #GoDucks #critlib
  10. Hi, #critlib. In and out tonight as working on other projects. Grad assistant at University of Illinois- soon to be instruction librarian
  11. Hi #critlib I'm Ian, humanities librarian at Columbia U, NYC
  12. Hi #critlib! Excited to learn about better ways to facilitate. I facilitate air in the workplace.
  13. @edrabinski I really read that as a metaphor for how much facilitation you do, instead of typo. Like "even facilitate the air" #critlib
  14. hi there, #critlib! sveta - mls student in illinois. thanks for the great readings, mods.
  15. Hi #critlib! I'm Aliqae, an academic labor lib (ref & instr) in Ithaca. Just home from a long meeting so may just read the storify tomorrow.
  16. Hey everyone, I'm an academic librarian in NYC who works with collections @ CUNY #critlib
  17. I’m Patrick, a humanities subject specialist librarian at Syracuse University #critlib
  18. Hi #critlib! I'm an academic librarian in NYC who hasn't done the reading, so I might just lurk on this one :)
  19. @RoxanneShirazi I didn't either (catching up now), but so burnt out I'm giving myself a pass and participating anyway <3 #critlib
  20. Excited about tonight's #critlib (tho in and out working on a presentation), I'm Maura from NYC College of Technology, CUNY.
  21. Hi all, instruction librarian at Univ. of MD - excited to discuss facilitation! also in and out working on presentation #critlib
  22. Question 1 : What is good facilitation? What strategies make for a good meeting or discussion? #critlib
  23. Q1: what is good facilitation? What strategies make for a good meeting or discussion? #critlib
  24. a1 been thinking abt this a lot lately! if mid-to-long-term commitment, making sure there's check-ins built-in frm the start #critlib
  25. A1 I like clear goals, action items, rotating the minutes, timekeeping, check ins. #critlib
  26. A1: some of what makes for good facilitation: is efficient, accountable, makes room for divergent opinions and locations...#critlib
  27. A1 Definitely clear communication, in advance and at start of meeting, as to goals (conceptual and practical) of time together #critlib
  28. you don't have to have done the reading to participate tonight, ps #critlib
  29. A1: Good facilitation is ensuring that (nearly) all voices are heard & no one feels left out of the process. #critlib
  30. A1 +1 efficiency. I don't like when I feel confused about why I am attending something. #critlib
  31. A1: making sure rules of space are understood I.e. how workflow will progress. Everyone on same page w/framework, nevermind project #critlib
  32. A1: the best meetings I've been in have clear purpose and roles for everyone. Also, as short as they can be. #critlib
  33. A1: Basic, but good facilitation acknowledges that facilitation exists/acknowledges process #critlib
  34. @alyciaicyla ohhh I like this. what's an example of what this looks like on the ground? #critlib
  35. A1 loved the AORTA emphasis on fac being *everyone’s* job… in most situations that does not seem to be the case #critlib
  36. @kellymce I think part of it is creating a space in which the people in the meeting feel their input will be heard/acted on #critlib
  37. A1 This semester as SILSSA pres, I make everyone play facilitator once #critlib
  38. Are we only talking about meetings here? differences with other kinds of discussions? #critlib
  39. @ibeilin not just meetings, Q includes discussions as well. What diffs do you see? #critlib
  40. @kellymce meetings usually happen w/same people; other types of discussions facilitator might not know ppl #critlib
  41. @kellymce @ibeilin def doesn't need to be official. Facilitation in roundtables, panels, dinner parties, all group social flow #critlib
  42. @Gaymerbrarian @kellymce dinner parties are the toughest; usually alcohol involved... #critlib
  43. a1 clear agenda, a range of voices heard, room for feedback and check in, equal investment in the meeting/ project #critlib
  44. A1 I feel like it helps even out the workload, and we only do 15 minutes max #critlib
  45. a1, p2 - maybe obvious but facilitator can't also take notes, etc. various roles require different kinds of attention #critlib
  46. A1: good facilitation requires a lot of self-awareness + awareness of others, re: dynamics, motivations, collective + indiv goals #critlib
  47. A1 p2: of course, the major issue is POWER. How much does facil have in guiding convo, in re: to participants? What is the context? #critlib
  48. A1: I like ground rules, agreed upon by the participants and a facilitator that gently enforces the ground rules. #critlib
  49. a1: clear outline of expectations and process. room for all voices in terms of feedback and governance. awareness of space + power #critlib
  50. A1 also good facilitators know how to manage disruptive, participants (who threaten to derail the process) in a kind way #critlib
  51. @captain_maybe That's a tough one - I hope we can talk more about that :) #critlib
  52. @ibeilin @captain_maybe I feel like "discussion" sets more expectation for broad participation. Easy to be passive in a meeting #critlib
  53. A1 I think too that good facilitators can feel "energy" in room, pick up on how people are feeling. Req a skill set! #critlib
  54. A1: Creating a 'safe space' where people feel comfortable participating & allowing for them to do so. #critlib
  55. A1: I've learned that contrary to popular desires, sometimes a meeting has to go as long as necessary for everyone to feel heard. #critlib
  56. @barnlib I can agree with that and have experienced it, and so I feel like efficiency doesn't have to mean short... #critlib
  57. @barnlib sometimes, tho, not everyone needs to stay for the whole conversation. So many variables! #critlib
  58. .@kellymce @barnlib So important to keep track of tangents, future to dos, etc so that things that come up are prop. acknowledged #critlib
  59. A1: to my last pt, sometimes you need to decide that you can't accomplish everything--that rushing decisions is counterproductive. #critlib
  60. A1 - agenda, checking in on time, staying on track, everyone feels comfortable talking, people have purpose at the meeting #critlib
  61. If only I read #critlib reading before last group project. Would have been more prod, less emotionally taxing  http://bit.ly/1yMjFYL 
  62. a1.1 - shared responsibility. take turns doing the things. moreover assist younger facilitators. #critlib
  63. a1.2 - despite having experience, I am terrified of mediating. traits people consider good for facilitator are often naturalized #critlib
  64. a1.2.1 e.g. things you're "born" with or intuit naturally. Not often space to develop those skills. #critlib
  65. @kshockey04 maybe not younger but less experienced. Create space where it's ok to admit less experience #critlib
  66. @kshockey04 yes - I've felt forced into the role in certain contexts; I didn't feel ready for it #critlib
  67. Showing up late for #critlib! Franny here from Butler U in Indianapolis. #scholcomm librarian, #openaccess advocate, v interested in #dh
  68. A1: Establishing goals, desired outcomes at the outset. Respectful of people’s time, intellectual energy, and opinions. #critlib
  69. A1: clear objectives & action steps with ways to follow-up or continue the discourse after the face-to-face meeting. #critlib
  70. I'm always scared to facilitate. I think it's why I take so many minutes. You can hide but still do your share of the work. #critlib
  71. @edrabinski that is so real! I see that dynamic play out in so many groups, again and again. #critlib
  72. @kellymce My secret shame! Now, live, on #critlib! Radical Teacher rotates facilitation. I've skipped meeting to avoid. (!)
  73. @edrabinski Taking minutes often means controlling the narrative. Can be a power role! :) #critlib
  74. .@bibliolaura True! + can be hard when you also have something to say on the issue but don't want ur relative power to quiet others #critlib
  75. A1: sometimes we're tempted to put a quiet person on the spot, or say the lone student in a grp. Check w them b4hand if that's ok. #critlib
  76. A1: good facilitation means skillful and quick summarization and synthesis, too. #critlib
  77. A1: Set aside enough time for reflection, questions. Creating outlets for people who might not feel safe/comfortable speaking out #critlib
  78. A1 good facilitation sees everyone invited to speak, including those less forward in a group. Also does not push own voice first #critlib
  79. Returning to A1, good facilitation offers more than just 1 way for folks to take part--some do well in groups, others not, etc. #critlib
  80. Question 2: Tell us about a meeting that reinforced systemic power dynamics or oppressions (e.g. not on an individual basis). #critlib
  81. Q2. Tell us about a meeting that reinforced systemic power dynamics or oppressions (e.g. not on an individual basis). #critlib
  82. A 2 attended a meeting recently where I made a comment about financial issue & leader made joke, moved on quickly, everyone silent #critlib
  83. @captain_maybe also disempowered students! and maintained economic hierarchy #critlib
  84. A2: I dislike & feel my time is wasted by a "meeting" that's really a "this is what's happening, you're good with it, right?" #critlib
  85. A2 No agenda means the loudest voice does all the talking. #critlib
  86. A2 Or meetings where only person allowed to speak out of turn is the facilitator. I take minutes at a monthly meeting like that. #critlib
  87. Meetings where fast-paced whiteboard brainstorming is the focus exclude participants with visual impairments #critlib
  88. A2: meetings where gay stuff comes up and everyone looks at the queer person at the table. #critlib
  89. A2: been in orgs where faciliator key source of institutional knowledge, connections & used meetings 2 deflect + redirect criticism #critlib
  90. @aliqaesong yes - I was thinking of a mtg where admin got to reply to *every* comment anyone made. #critlib
  91. @kellymce Or facilitated consensus process 2 generate desired outcome thru all nonverbal tells wrkrs r attuned 2deciphering in mgr #critlib
  92. A2: any time a group leader asks for input and dismisses it or ignores it. #critlib
  93. A2: meetings when white dudes repeat what WOC just said and everyone nods. #critlib
  94. A2 Finding yourself in a meeting/discussion where it's clear those in power already know the outcome, want to appear was consensus #critlib
  95. @donnarosemary I might favorite this, unfavorite it, and then favorite it again because it's that good! So true! #critlib
  96. @donnarosemary Love this so hard. Consensus is difficult beast in an employment context. #critlib
  97. THIS WAS A 4--YEAR LONG NIGHTMARE I LIVED. is there an emoji for crying yourself to sleep at night? #critlib  https://twitter.com/donnarosemary/status/590686697542840320 
  98. @donnarosemary Middle management even more fun. You've been told the outcome and to get consensus around it! #critlib
  99. @lisalibrarian actually, apologies, I misread your tweet as "get to consensus around it" i.e. verbing consensus lol #critlib #burntout
  100. A2 no specific time, but occasionally in class when I bring up something from queer perspective. No one responds, class moves on. #critlib
  101. A2 like, at least acknowledge it or connect to other experiences... Queer isn't extraterrestrial #critlib
  102. @Gaymerbrarian yeah! Tbh, I've also had this talking about bi experiences in gay groups, too. #critlib
  103. @kellymce woof, I can imagine... I am sorry :/ there's a embarrassingly common dynamic there. #critlib
  104. @Gaymerbrarian yeah! Regardless of the groups involved, that insider-outsider thing is so real. #critlib
  105. A2 to get political for a second--complex parliamentary rules to inhibit newer & less rule-driven individuals. #critlib #subtweet
  106. @kshockey04 was teaching new frat kids Robert's rules - made a point of bringing this up & saying don't game it #critlib
  107. @kshockey04 "you dint submit the form in triplicate? THAT is why you're not on the agenda, duh." #critlib
  108. A2 +1 to @kshockey04 and also rules deployed inconsistently in ways that outwardly appear to reinforce power structures. #critlib
  109. A2: I had a professor (tall white male) who would stand up only when he was addressing input he disagreed with. #critlib
  110. A2 I used to have a job where the facilitator regularly summarized the "consensus" however he liked. #critlib
  111. A2. Those in inner circle routinely acknowledge each other to the exclusion of other participants. I've seen this in person/online. #critlib
  112. A2.2 Something as simple as eye contact - looking at all in group, instead of same 1 or 2 people - can create sense of inclusion. #critlib
  113. .@GinaMurrell1 AORTA article suggests round-robin asking for input, with the option to pass. I feel like this is a really good tool #critlib
  114. @oksveta Although I dread round-robin on a personal level, it's an excellent way to include everyone in a meeting/discussion. #critlib
  115. @GinaMurrell1 @oksveta yeah -- I always include the option to pass, but that way folks at least have the chance if they want it. #critlib
  116. @kellymce @GinaMurrell1 Also ensures that 1 person can't talk forever, since have to get to everyone. Hard in large group though #critlib
  117. A2 when interruption is a constant and those that have less power (maybe support staff or student) is not acknowledged #critlib
  118. A2-as a grad student, I sometimes felt like my thoughts/opinion were not valued as much as a full librarian. same for staff members #critlib
  119. .@AskCharissa in those situations, it can feel like you're not even supposed to be in the room. even if meeting is open. #critlib
  120. @oksveta yupp :( it's like "why am I here?" But it's taught me a lot about how to behave and to value all opinions and voices! #critlib
  121. .@AskCharissa omg I was talking about this today at conf. I introduce as a student, then conversation over. Never wil work for you. #critlib
  122. @oksveta @AskCharissa Would love advice on . Want grad students to feel welcome but worry if I say-sounds like "since you aren't" #critlib
  123. @lisalibrarian @oksveta imp. to genuinely value grad students voices and make sure they feel validated when they speak up #critlib
  124. @AskCharissa @oksveta @SarahCrissinger I'd like reactions of how to set expectations of others by how I start off a meeting, etc. #critlib
  125. @AskCharissa @oksveta @SarahCrissinger better to say "so glad Grads here to contribute" or does that make it worse not better? #critlib
  126. @lisalibrarian @AskCharissa @oksveta see, this is what I struggle w. Even in meetings w/ only GAs. How to make welcome not call out #critlib
  127. @lisalibrarian @AskCharissa @oksveta it's defin a fine line! I find myself trying to do that in GA meetings and making it worse #critlib
  128. A2: not introducing ongoing topics to people new to the conversation. #critlib
  129. @kellymce oooh also excessive unexplained acronyms/system names/jargon #critlib
  130. A2: Agendas so jam-packed that administration issues are discussed @ beginning, attendee contributions occur (sometimes) at the end #critlib
  131. A2: That I didn't do the readings reminds me that it's frustrating/disrespectful when people show up to meetings unprepared. #critlib
  132. .@barnlib or come super late w/o notice. have learn to respect each other's time! #critlib
  133. Question 3: How can participants intervene when there is troublesome facilitation? How can you effectively call out bad behavior in a mtg? #critlib
  134. Q3. How can participants intervene when there is troublesome facilitation? How can you effectively call out bad behavior in a mtg? #critlib
  135. Also, others need to take responsibility for their roles/participation- hate it when people play games, grade papers etc during #critlib
  136. i have no answer to q3. excited to get back to this one on storify. #critlib
  137. curious about people's A3, I think I usually just am like UH HELLO or stay totally silent and feel crummy. Don't know if that helps #critlib
  138. A3 But, I do think its pair for participants to ASK facilitator certain things, like to get back on track, or be kinder, etc #critlib
  139. A3 but it is hard! Group is watching, people can be afraid to speak up, not want to disrupt everyone else. #critlib
  140. @DinahHandel what about the punch up approach to this one--more public call outs in situations w/more obstinate offense? #critlib
  141. A3: This is often an art. Most often being clear, upfront, and direct without shaming or being patronizing. #critlib
  142. A3 "I'm having a hard time following our flow here. Can we review our process?" #critlib
  143. A3: In a work meeting, power dynamics usually interfere - your boss is often in the room; what to do then? #critlib
  144. A3: It's no better to silence someone for being 'rude' than to silence someone by being rude. Facilitation requires diplomacy. #critlib
  145. A3. Encourage participants to hear each other out. (No interruptions!) Keep steering convo back to topics on the agenda. #critlib
  146. A3.2 Use "I" statements, eg. "I feel we're getting off topic..." Saying, "You..." to disruptors automatically makes them defensive. #critlib
  147. A3 I think it helps to have ground rules that are in the foreground so response (& potential call outs) are a natural part of mtg #critlib
  148. A3 I am honestly stumped as to how to articulate possible answers to this Q, though I know there must be some... #critlib
  149. A3: continually turn to stated agenda, goals, anything documented. Hold your ground when interrupted + step in when others are #critlib
  150. A3 cont'd: altho I had this happen when I was facil a meeting + had to cut off talker + call on some1 more mindful + patient, so.. #critlib
  151. I struggle with A3--how do I know that those around me care about the same issues I do? And WANT everyone to be involved? #critlib
  152. Yes! We try to get support staff involved & often some/many of them want to be left alone to do their work. #critlib  https://twitter.com/alyciaicyla/status/590689391133196289 
  153. A3: or the discussion goes elsewhere & I had wanted to speak up - but chance lost. #critlib
  154. A3 I like the aorta "move up move up" activity. It illustrates that listening is as critical as speaking and we want opp to do both #critlib
  155. .@SarahCrissinger build habits to check in early, b4 anything is wrong &people can feel more comfortable when something is wrong #critlib
  156. @SarahCrissinger although, this process prob more effective if proposed before meeting instead of when it starts to get bad #critlib
  157. .@SarahCrissinger been thinking a lot abt how there are some contexts where i shld speak more, others where i shld listen more #critlib
  158. A3 was at a meeting recently where someone just called out directly behavior we were all uncomfortably watching. Powerful! #critlib
  159. @edrabinski this happened at a panel here - complimented her later on tact as well as bluntness in ending situation. #critlib
  160. A3: offer to be the timekeeper and use an annoyingly loud timer to let people know when their time is up. #critlib
  161. A3 1 way I see of being positive participant myself is to lift up ideas of those around me--make connection bw their ideas&mtg goal #critlib
  162. 1/2 : A3 if u have privilege in the meeting, decline 2 speak (if the facilt'tor has, say, only called white dudes)... #critlib
  163. 2/2 until women and POC with their hands up are called on #critlib --??
  164. @captain_maybe I don't wanna be what about gays!!! But applies there too. I've been passed over b/c no one wants to hear divisive #critlib
  165. @captain_maybe like "we know he'll have opinion that might challenge". Altho, white dude anyway, so %chance is higher by default #critlib
  166. A3: I struggle with knowing when to draw attention to bad behavior (e.g., racism) in a mtg. vs. when to talk after one on one. #critlib
  167. @barnlib so real! Or both. Or, interrupt it without naming it, then talk afterward. #critlib
  168. A3 I often have power so if someone being marginalized, will repeat statement, wait for affirm, then say "of course XYZ said that" #critlib
  169. A3 I think also, shame doesn't make anyone feel better, but sometimes actions need to get called out. ACK #critlib
  170. A3: also, nonviolent communication is good here. Make an observation, state your feeling, a need, and a request. #critlib
  171. A3- NO idea so loving these answers #critlib only thing that I've seen done is "let's get back on task" "that's a bit off topic"
  172. A3 really hard balance here. I usually say "x person had a great idea about that" but also don't want to call out ppl for ideas #critlib
  173. A3 This makes me think of another thing I try to do: I acknowledge the affective part of the process in my own contributions #critlib
  174. Thus (hopefully?) inviting others to either do the same, or, at least feel welcome to even *have* an affective, human response #critlib
  175. A3: what Tran says abt calling in is valuable here, if you are invested in the relationship. #critlib
  176. A3 If it's been said, no law you have to repeat it just because you agree. #critlib
  177. @edrabinski I'm pretty into twinkle fingers to show agreement, instead. #critlib
  178. tbh my answer to many of these is “have rules/make them clear” bc I’m an introvert who needs them in group settings #critlib
  179. @tmillerLibrary enforcing’s for the extroverts! :) Yes, they need to be agreed upon and taken seriously #critlib
  180. A3: also, suggest a more equitable option, "hey, cld we discuss this in pairs then come back to the larger group to compile ideas?" #critlib
  181. Time to write thoughts before put on spot to speak can help. #critlib
  182. @ginaschless good point! I like something vaguer like, "we haven't heard from anyone on this side of the table..." #critlib
  183. @captain_maybe ohhhh I was ruminating on what place, if any, a code of conduct for a lib org might have in tonight's #critlib topic
  184. A3: also, if there is a repeat offender, find a way to approach them (or an ally who knows them) to address outside the mtg. #critlib
  185. @kellymce what if the repeat offender has some kind of power over you? #critlib
  186. @ibeilin @kellymce that's a big part of A2: real or perceived power can silence voices, not even just direct action #critlib
  187. @ibeilin then I get all Machiavellian and figure out what allies I have. Like maybe THEIR boss? Being subtle helps, of course. #critlib
  188. A3: Probably wouldn’t be okay calling out a facilitator. Might speak w someone afterward, but would probably hide behind email. #critlib
  189. Question 4: How might we apply feminist/anti-racist theory in discussions? Could librarians adapt/apply the Aorta guidelines? #critlib
  190. Q4. How might we apply feminist/anti-racist theory in discussions? Could librarians adapt/apply the AORTA guidelines? #critlib
  191. A4 lol, sometimes im like all for dudes just never talking in meetings at all #misandry #critlib
  192. A4: I feel lucky, I think many of my colleagues would be interested in looking at this kind of document and discussing it. #critlib
  193. A4: if yer in instruction, perhaps introduce it in that context? Many of these tools apply in teaching, too. #critlib
  194. A4: Speaking of unprepared… I didn’t do the readings. Actually, I didn’t know there were readings! Do want. Are they in the sched? #critlib
  195. Question 5: What resources have you used for facilitation? How have you taught yourself to consciously facilitate? #critlib
  196. Q5. What resources have you used for facilitation? How have you taught yourself to consciously facilitate? #critlib
  197. A5: this #critlib is a resource that will help a lot in the future!
  198. @ibeilin metaaaaa #critlib but true! even pointing to evidence that practioners are discussing this w/ intention!
  199. a5 I learned facilitation w/activists in HS using "one mic one diva" style group ground rules, & its stayed w/me. #critlib
  200. a5 also feel like i have attended so many types of events, experiencing makes me realize good styles/bad styles #critlib
  201. .@DinahHandel reflecting on our good & bad experiences & generating meaningful change in our self spaces #critlib
  202. Q5 is an easy librarian question! Get your bibliographies out! #critlib
  203. A5: add agenda items that spark input Example: round robin, project updates, thoughts on "x" project #critlib
  204. a5 biggest thing for me was the people's microphone at occupy chicago. #critlib
  205. a5 helps to think about how to implement verbal feedback and include the entire group in constructive attention. #critlib
  206. a5 soliciting constructive feedback from trusted peers helps, evn private reflection on meeting w/"what cld i improve" in mind #critlib
  207. A5 my Reslife resident advisor training modeled discussions after strategies we were encouraged to use ourselves. #critlib
  208. @Gaymerbrarian I did my grad assistantship in ResLife and for the most part, they were so good about facilitation! #critlib
  209. Q5: I learned a lot from RNC protest planning in aught four, but somehow don't think to use techniques overtly in staff mtgs. #critlib
  210. A5. For me, just being aware of body language/tone of voice and who's participating/who isn't has helped me consciously facilitate. #critlib
  211. A5 I've taught myself about facilitation mostly through my own frustrations, so this #critlib has been good to think more constructively
  212. A5: Honestly, through trial and error- being given constructive feedback when I misbehave and working with others. It's a process #critlib
  213. A5 yeah i always feel like folks who've done organizing work = best facilitators. folks who've never left the ivory tower=worst. #critlib
  214. academics sometimes forget that meetings are supposed to get things done. if they're not gonna get things done, DONT MAKE ME MEET #critlib
  215. A5: I've learned not to expect faculty to get things done. Give them discussion Q to guide decision making. #critlib  https://twitter.com/captain_maybe/status/590693755814080512 
  216. .@captain_maybe turns into "meeting to schedule our next meeting" ad infinitum #critlib
  217. Also in all of this, humor totally helps. People are less receptive to livid criticism, much more open to clever, funny critique, #critlib
  218. A5 so: when we facilitate, discussing the meaning behind facilitating actions as we do them. Reflect while enacting. #critlib
  219. I have also learned a lot tonight from #critlib and from my previous experience as a high school teacher.
  220. .@kshockey04 yes! I hadn't considered this an thing to examine critically, but librarians organize not just items. #critlib
  221. A5 Thinking aloud here:I know 1 thing I do is articulate mtg goals clearly for all. Maybe instead construct goals together at beg? #critlib
  222. Not sure if I can jump in having just stumbled upon... but A5: Book by Belenky et al: A Tradition that Has No Name & #critlib
  223. A5: @m_kahn led an amazing session at this year’s #lpforum that introduced me to a number of facilitation techniques I didn’t know. #critlib
  224. A5: My pt stint as a circus mime really helped my facilitation skills. #critlib
  225. A5 trying to be transparent about intentions so others can see why I am asking spec ?. Learning from others on fac skills #critlib
  226. @tmillerLibrary Yes! Setting ego aside & being open to constructive criticism will very much improve future meetings/discussions. #critlib
  227. A5: community organizing of diff't kinds helps. Also (nerdalert!) doing Odyssey of the Mind as a kid taught me to keep it rolling. #critlib
  228. Also while I'm talking about OM, my coach also helped me get my first library gig, and wrote a letter of rec for my LIS program, so #critlib
  229. sometimes its just about remembering to have "next steps" on the agenda #critlib
  230. A5: political origins r in consensus-based orgs, used the old ACT-UP guidelines that still help in maneuvering, in and out of work #critlib
  231. A5: also, absorbing from the great facilitators in my life. @barnlib, yer on that list! #critlib
  232. A5 Another thing I do/have done is check in w/folks after a mtg I facilitate,esp those w/more experience,&ask for explicit feedback #critlib
  233. A question to mull over later for self and others: where can you build in facilitation exp in the curriculum? #critlib
  234. .@kshockey04 When you ask students to lead discussion, give them tools like tonight's readings. #critlib
  235. a ? also important to make space for people for nonverbal forms of consensus building. ideas? #critlib
  236. @oksveta Yes! Not everyone is comfortable speaking in a group. Be open to further communicate via email after the mtg/discussion. #critlib
  237. .@GinaMurrell1 yes! or including short writing exercises, drawing, post-it note maps? other things w/in the meeting itself. #critlib
  238. A5: also, bless those who send out a complete-ish agenda the day before. I'm not always one, but I so appreciate it. #critlib
  239. @kellymce I am such a big fan of the 'no agenda no meeting' school of thought but must have certain amt of power to invoke it #critlib
  240. Random Q: how do you get yourself to stfu/make room for others when you're excited about a topic & [think you] have good ideas? #critlib
  241. @barnlib I start by acknowledging my own excitement, as a disclaimer, & as signpost that I'm open to chat more abt it outside mtg #critlib
  242. @barnlib I literally push my back into the back of my chair. Physical positioning makes it harder to keep talking. #critlib
  243. @barnlib I write frantically. If the idea happens before the meeting & there isn’t time, I’ll send it to people ahead of time. #critlib
  244. @barnlib If it happens during the meeting, I can often keep myself from frothing over by getting the big ideas down on paper. #critlib
  245. @barnlib Write notes to self and follow up after the meeting. You don't have to say it all at that one moment in time. #critlib
  246. @barnlib I try to count how many times + how long I talk + stfu. But that can fly out the window when there's an aggressive talker #critlib
  247. @barnlib Also, I try to channel enthusiasm into interest in quieter folks opinions, i.e. asking people what they think #critlib
  248. @barnlib this is hard fo rme too. especially if others are quiet. need to resist urge to fill space when you have something to say #critlib
  249. @oksveta @barnlib I often find myself on both sides & know how useful 2 sec of silence can be. As an introvert I need that silence. #critlib
  250. Sometimes consensus isn't possible. I ask for /promise others "disagree but commit" - I got heard but didn't get my way. Move on. #critlib
  251. I feel weird on #critlib sometimes b/c I'm not always speaking from exp, but from where I suddenly connect dots.
  252. @Gaymerbrarian doesn't seem like anything wrong with that - thinking is a kind of experience (Kolb Experiential Learning Theory) #critlib
  253. Thank you, everyone on #critlib, for contributing in a thoughtful way, that helps me understand and articulate my own ideas.
  254. Another dot: successful facilitation is community effort. Common goal, willing to share and listen. Twitter chats require that #critlib
  255. A musing: in my ed training, even trying to embrace Frerian model, focus was on "discipline & control", not class facilitation. #critlib
  256. @kshockey04 A reason that course is called "classroom management" not "empowering participation"? :) #critlib
  257. A5: also, I'm pretty into @EdwardTufte's approach to meetings that are abt disseminating info. #critlib
  258. Meeting adjourned! Thanks everyone (Apologies for the bad pun, though...)
  259. Also! #critlib pitches.
  260. Keep on chatting, but to respect yer time, our hour is just about up, so feel free to throw out a #Critlib pitch!
  261. My #Critlib pitch is that all MLIS students shld submit to the Braverman Prize:  http://progressivelibrariansguild.org/content/award.shtml  Deadline is May 1, get stuff in!!
  262. We’re having intense e-discussion about a student project & I’m plotting a face-to-face meeting. This #critlib is SO helpful for planning.
  263. Thx @alyciaicyla @captain_maybe and @kellymce for a fab #critlib. Really appreciate the concreteness of the discussion!
  264. And yes, thanks to the mods tonight for hosting--lots to think about and try out at the next meeting I attend #critlib G'night all!
  265. Thanks everyone- this was a nice way to share/learn about different perspectives! #critlib
  266. Thanks to all who participated in #critlib tonight, esp. my great co-moderators @kellymce and @captain_maybe !!
  267. Echoing thanks to @alyciaicyla, @captain_maybe & @kellymce for an excellent #critlib. Am going to be applying almost instantly!
  268. Have to head out but so thankful for @alyciaiclya, @captain_maybe, @kellymce for prov fab readings and FACILITATING great convo :) #critlib
  269. Pitch: followup about facilitating programming? Mostly we talked about institution/organization, not "laypeople" #critlib
  270. thanks you guys, this was awesome. and thx @alyciaicyla + @kellymce who are A++ i <3 #critlib! even tho i am actually a #critarchivist
  271. Great chat tonight folks, many thanks to @captain_maybe @alyciaicyla and @kellymce for moderating. Will def return to this l8r. #critlib
  272. High-five to @alyciaicyla and @captain_maybe for a sweet triad of moderation tonight! #critlib I learned a lot from everyone!
  273. @kellymce @barnlib @edrabinski I rarely have the brains to participate in #critlib but I <3 you and yr feelings/ideas about mtgs.
  274. One last thought- be aware that some folks need time to process & plan collab. exercises w time @ beg. to mill things over. #critlib
  275. a little late on this (en route home), but thanks mods & all for such a great #critlib. lots of useful takeaways from this one.
  276. Fin.